Kaizen is about involving employees to get them not only the way to do work but to help improve the way others do their work. The Friday Video Series continues with Dr. Michael Balle, the Gemba Coach at the Lean Enterprise Institute.
Dr. Balle is a multiple Shingo Prize winner as an author of the The Gold Mine and The Lean Manager. His newest Shingo Prize was on the adaption of The Gold Mine: A Novel of Lean Turnaround to an audiobook that features performances by multiple readers who bring its realistic business story and characters to life.
Dr. Michael Balle is the Gemba Coach at the Lean Enterprise Institute
Past Videos with Dr. Balle on the Biz901 You Tube Channel
Books Mentioned in this discussion:
One Team on All Levels: Stories from Toyota Team Members, Second Edition
Toyota Culture: The Heart and Soul of the Toyota Way
Toyota Kaizen Methods: Six Steps to Improvement
Related Information:
The Subservient Marketing Funnel
Servant Leadership in the Toyota Culture
What will your workplace be like in 2020?
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