This Blog is intended for Contractors and Manufacturers experiencing frustration with a lack of growth or systematic approach to construction marketing. They want proven marketing ideas and tools to take their marketing to new heights!
Friday, September 28, 2012
A Lean Service Gemba Walk
Learn about Lean Fundamentals from the First West Credit Union Culture. This contains a basic approach on what to look for in a Gemba Walk in a Service Environment. The actors discuss the touchpoints and eight service wastes of Lean Services.
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